Questions Very satisfied Satisfied Unsatisfied Very unsatisfied
Are you satisfied with the respond time to your request (estimate, business proposition)?
Are you satisfied with the logistics used (sending of the flasks, sample return…)?
Are you satisfied with the timescales for receiving your results?
Are you satisfied with clarity and readability of the test reports?
Are you satisfied with the technical support/advice?
Are you satisfied with the complaints management system?
Are you satisfied with the relation of price to quality for our services?
Concerning your overall level of satisfaction, what mark would you give to IANESCO? /10
Would you use us again in the future? Yes No
Would you recommend us to your business contacts? Yes No